Debbie M
★★★★★
04/18/2020
Using Mike’s expertise to plan our dream vacation, was the best decision we could have made. He went above and beyond to make certain we had the best possible vacation. I had MANY questions and emailed him often. He always came through promptly, with the answer. We did have 1 issue on our cruise, after I called Mike, he immediately took action and helped rectify the situation. We couldn’t be more grateful to him. He is our travel guy and soon we’ll be planning another amazing vacation.
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Amber S
★★★★★
01/26/2020
Mike was a pleasure to work with. We booked a cruise with him back in March and finally just went on it this week. He checked in every step of the way for this vacation. From booking the cruise, flights, hotel and rental car. All of our questions were answered in timely manner. It felt like he went above and beyond for us. We will definitely be booking all our future vacations through him.
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Gunnar B
★★★★★
06/04/2019
Mike @ Pioneer Travel helped us plan our trip to Maui for our Honeymoon. He helped us when our flights experienced weather delays, letting us know our best options, and helped us filing claims to get our money back for missed arrangements. I would recommend Mike's experience and knowledge to any future traveler!
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David D
★★★★★
06/03/2019
I have known Mike professionally for many years and have regularly used his travel agent services during that time. Never once has I been displeased as he is very accommodating to my odd travel requirements. I highly recommend him. David D.
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Jeff B
★★★★★
06/02/2019
Excellent customer service, a fantastic travel agency to work with.
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Andrew S
★★★★★
10/29/2018
My wife and I used Pioneer Travel for our honeymoon last week. Mike recommended an amazing location, got us prepared on what to expect, and even sent us a folder with out itinerary printed out including baggage tags! I was absolutely thrilled with the level of service and can’t wait to book our next trip with him.
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Ally P.
★★★★★
07/18/2018
Mike was absolutely fantastic. He was so personable and very honest with me through the entire process of booking my honeymoon. He was quick to respond and made sure that I was happy with the service that Pioneer travel was providing. I will be using Mike with any future vacations that I plan. I recommend Pioneer Travel to anyone looking to book a vacation! Thank you again, Mike! :)
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Francine O.
★★★★★
01/08/2018
Very professional and responsive to urgent travel request. It’s clear Mike is passionate about his clients and making sure their needs are met!!
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Kelly B.
★★★★★
08/02/2017
Just returned from a beautiful 8 day vacation in Riviera Maya, stayed at the Barcelo Palace. Beautiful resort and accommodations. Mike Edic booked this trip for me and my family. As usual, Mike handled all the details in both a professional and courteous fashion. From the process of getting info to us about our passports, all the way to the very end with booking our advanced seating options with Southwest Airlines. I have used Mike in the past for travel and would highly recommend him to anyone. He not only searches for the best deals, but he makes sure you’re aware of everything and makes you feel confident in choosing him to book your travels. Sincerely, Kelly ******* and family
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Bill B.
★★★★★
07/20/2017
Mike delivered phenomenal customer service and an exceptional vacation experience! Mike constantly displayed professionalism and maintained a positive attitude even in the midst of constantly changing requirements. Mike’s 5 star service matched our 5 star vacation. I would highly recommend Mike to deliver on your vacation needs. Thanks Mike for your hard work and determination. You provided our family a truly stellar vacation. Your efforts were tremendously appreciated!
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Spencer S.
★★★★★
06/26/2017
Mike the President at Pioneer travel is a pleasure to work with and extremely attentive to details. Moving my sons across the country to get to camp was not an easy task with the complications of large baggage (trunks), and unaccompanied minors. For two (2) years in a row now Mike has made this process easy. He has saved my family a great deal of time and stress, and his fee was reasonable. I am extremely grateful, and highly recommend his services.
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From Facebook-
Amy Soerens Heider recommends Pioneer Travel, LLC.
Mike has helped us with 2 vacations so far and is awesome to work with!! Thank you again Mike for all you have done for us!!
Jose McFarland recommends Pioneer Travel, LLC.
Why do I use a travel agent & specifically Pioneer Travel? Recently I was stranded...flight was delayed causing me to miss my connection...no rental cars available...no hotel rooms available...it’s 1am I’m 4hrs away from my destination & it looks like I’m going to be sleeping in MSP. Mike & Jennifer went above & beyond to the extent of even loaning me their personal car!!! Find a website that will do that!!
When everything goes to crap...and when you travel enough it will...it’s very reassuring to know I have a travel professional on my side who work to find the best possible solution. Even if it means loaning me their own car.
Thanks Mike & Jennifer for all your help.
Austin Gundlach reviewed Pioneer Travel, LLC — 5 star
Mike at Pioneer Travel was very pleasant to work with. He was very responsive to both phone and email communication. He was very thorough with every little detail of our honeymoon trip and was a font of information for us. I would highly recommend Mike and Pioneer Travel for any future trips and to all family and friends who are looking for help while traveling.
Jackie Helland reviewed Pioneer Travel, LLC — 5 star
Great experience! Mike at Pioneer Travel gave my fiance and I a perfect trip to San Francisco and Hawai'i in less than 6 weeks! I have recommended him to our family and look forward to working with him again for our next trip!
Allyson Paige recommends Pioneer Travel, LLC.
Mike was absolutely fantastic. He was so personable and very honest with me through the entire process of booking my honeymoon. He was quick to respond and made sure that I was happy with the service that Pioneer travel was providing. I will be using Mike with any future vacations that I plan. I recommend Pioneer travel to anyone looking to book a vacation! Thank you again, Mike! :)
5 stars
Betsy Kanthak recommends Pioneer Travel, LLC.
Mike was wonderful to work with. He made our planning easy & which lead to a wonderful vacation. Always willing to answer a all questions with a speedy resonse. I would recommend Mike! Definitely plan on using Mike's expertise with our future vacations.
5 stars
Amanda Leeann recommends Pioneer Travel, LLC.
Mike is a wonderful travel agent, super responsive, super easy to work with and always goes out of his way to make sure everything is taken care of. If changes arise in flights, hotels, or anything he is always on top of it! I have known mike for many many years prior to his business and he has always taken great pride in his work and the happiness of others. I cannot wait to use him again in the future !!
5 stars
Kelly Egan Ott recommends Pioneer Travel, LLC.
We had multiple people, with multiple changes and multiple questions. But we ended up with a wonderful trip to Mexico for 10 women. Not easy to deal with us but Mike was very calm and check up on us often to make sure things were going smoothly.
Thank you Mike!
5 stars
Debbie Bukowski Metzinger recommends Pioneer Travel, LLC.
April 18 ·
Using Mike’s expertise to plan our dream vacation, was the best decision we could have made. He went above and beyond to make certain we had the best possible vacation. I had MANY questions and emailed him often. He always came through promptly, with the answer. We did have 1 issue on our cruise, after I called Mike, he immediately took action and helped rectify the situation. We couldn’t be more grateful to him. He is our travel guy and soon we’ll be planning another amazing vacation.
Kristin Hackbarth reviewed Pioneer Travel, LLC — 5 star
Erin Drake recommends Pioneer Travel, LLC.
Phenomenal organization with expert travel knowledge.
Great support making those travel decisions and plans.
Mike did a great job helping to plan my family's vacation to San Francisco! He picked a hotel with a perfect location and cheaper than any online price and gave great recommendations for places to see and things to do.
starMy
May 25, 2017
Mike was wonderful to work with. He made our planning easy & which lead to a wonderful vacation. Always willing to answer a all questions with a speedy resonse. I would recommend Mike! Definitely plan on using Mike's expertise with our future vacations.
We had multiple people, with multiple changes and multiple questions. But we ended up with a wonderful trip to Mexico for 10 women. Not easy to deal with us but Mike was very calm and check up on us often to make sure things were going smoothly.
Thank you Mike!
As someone that travels 3 weeks a month, I get awesome service from Pioneer Travel! Whatever I need, Mike is there and ready to assist. I need a lot of last minute changes and flights/hotels and Mike always get it done with a minimum of hassle. I am fortunate to have Pioneer travel handle every detail of my weekly trips and would encourage anyone that travels to call Mike!
Every travel arrangement I needed to make for our employees was handled with care and expertise by Mike Edic, owner of Pioneer Travel. He is a joy to work with, always making sure that the traveler's needs are met. Making changes to the travel plans when itineraries changed was no problem for him. He is always aware of where his clients are located, tracking weather patterns and keeping us informed of any issues. I would recommend Pioneer Travel for any trip planning you may have in the future, whether business or personal!
Great travel agent!! I've used Mike for personal travel (vacation for 13) and business travel (50 nights a year) with great results. I appreciate his responsiveness and attention to detail. In business travel, itineraries can change very quickly and it's reassuring to be able to call Mike and know everything's going to be taken care of.
Mike is a wonderful travel agent, super responsive, super easy to work with and always goes out of his way to make sure everything is taken care of. If changes arise in flights, hotels, or anything he is always on top of it! I have known mike for many many years prior to his business and he has always taken great pride in his work and the happiness of others. I cannot wait to use him again in the future!
Mike is wonderful! I have had the pleasure of using Pioneer Travel for both personal and business travel. He is very detailed and always makes sure everything is correct. He will go above and beyond to try and get refunds even when the airlines or hotels have specific cancellation terms. He was great to work with for my destination wedding and many of the individuals who joined us on that trip periodically ask for his information. Mike is very accommodating, thorough and always finds the best bang for your buck. I always recommend him to any of my friends looking for a travel agent. You will not be disappointed with his reasonable rates and excellent service! Highly recommend him for any of your travel needs!